So, the honeymoon is over and the stars begin to fall.
It is oft criticized of the android market that the comments are a one-way street. The customers can post anything they want, nice, evil, or simply wrong….and the developer can’t say a word in reply. At first I thought this was rather unfair, and counter productive. When a customer actually asks a question in the comments…how am I supposed to answer?? I can’t change the product description unless I post an updated version of the app, so no luck there.
I now think that the one-way street is actually a good thing. I’ve been in enough forum flame wars to know how quickly the comments section would devolve. Even simply replying to someone who complains that they have to pay to see the most important alerts (which is not true)…I don’t think I could do it without being just a tad nasty. And then it would just get worse from there.
In many ways I just have to stand and take it. I honestly don’t blame people for rating it low when it doesn’t work. That’s perfectly justified, and the remedy is completely on me. But I do hate them rating it low because it doesn’t do something they want it to do, when that was clearly spelled out in the description.
I’m not going to chase the stars in the market. That’s what Super Mario Galaxy time with Sami is for.